SkyCrown KYC Policy | Verify Your Account for Instant Payouts 🇦🇺

Verification at a Glance

Why? To prevent fraud and enable instant withdrawals.
What? Photo of ID, Proof of Address, and Proof of Payment.
How? Upload directly via the “Documents” tab in your profile.
Time? Usually approved within 24 hours.

1. Why SkyCrown Requires Verification

The Know Your Customer (KYC) process is a standard safety procedure for licensed casinos. For Australian players, this isn’t just about red tape—it is your ticket to a higher tier of service.

Benefits of a Verified Account:

Priority Payouts: Verified players move to the front of the withdrawal queue.
Higher Limits: Unlock the ability to withdraw up to AU$7,500 daily.
Enhanced Security: Prevents unauthorized persons from cashing out your winnings.

2. Required Documents for Aussie Players

To ensure a “first-time approval,” please provide high-quality photos (not scans) of the following:

A. Proof of Identity

A valid government-issued document that includes your photo, full name, and date of birth.

Accepted: Australian Driver’s License, Passport, or Proof of Age Card.
Requirement: All four corners must be visible. No parts of the document can be covered or blurred.

B. Proof of Address

A document issued within the last 90 days showing your full name and current residential address.

Accepted: Utility bill (Electricity, Water, Gas), Internet bill, or a Bank Statement.
Requirement: The name and address must exactly match your SkyCrown profile. Digital PDF versions are preferred.

C. Proof of Payment

To ensure funds are returned to the rightful owner, we require proof of the method used for deposit.

PayID: A screenshot of your banking app showing the transaction details and your name.
Credit/Debit Card: Photos of the front and back. Security Note: You must cover the middle 6 digits of the card number and the 3-digit CVV code on the back for your safety.
Crypto: A screenshot from your wallet or exchange showing the transaction hash and your wallet ID.

3. How to Upload Your Documents

Avoid emailing your sensitive documents. Our secure internal system is the fastest way to get verified:

Login to your SkyCrown account.
Navigate to My Account > Documents.
Select the document type and upload your files.
Track the status: “Pending” (under review), “Approved” (good to go), or “Rejected” (check your email for the reason).

4. Common Rejection Reasons (And How to Avoid Them)

Expired Documents: Always check that your license or passport is still valid.
Poor Lighting: Camera flash glare can obscure critical information.
Cropped Images: We must see the entire document, including all edges.
Mobile Screenshots: For address proof, an actual bill is required; a screenshot of your phone’s “Settings” or a delivery app won’t be accepted.

5. Data Privacy and Security

We understand that providing personal documents requires trust. SkyCrown uses 128-bit SSL encryption and adheres to strict Privacy Policy protocols. Your documents are stored on secure servers and are used exclusively for legal compliance and fraud prevention.

6. Verification & Responsible Gaming

If you are currently under a “Cooling-Off” period or have requested self-exclusion through our Responsible Gaming tools, we may still require KYC documents to process any remaining balance in your account.

Need Assistance?

Our Support team is available 24/7 to help you with the verification process. If you have a unique situation (e.g., recently moved house), reach out via Live Chat for immediate guidance.

Start Verification Now | Go to Payments | Explore Games

Pro Tip for Aussies: Complete your KYC immediately after your first deposit. This ensures that when you hit a win on our 7,000+ Pokies, you can withdraw your AUD balance without a single minute of delay.